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Posted on: August 29, 2020

Water Bill Feature Update

water bill final

Did you know that there’s now a way to get an email update when your water bill is ready? We have been hard at work providing new ways to pay your water bills and we wanted to match that effort by providing new ways of communicating with you about your water bills. Below is an example of the email notification that we can send directly to your email each month. Often, this email will arrive before your paper bill, giving you an early glimpse of your bill amount for the month and a chance to use the "pay now" button in the email to pay online. Use of the pay now button in the email is completely optional, feel free to keep utilizing whatever payment method you prefer each month.

If you are someone who has paid your water bill online before or otherwise provided your email address to the City, you are likely already enrolled in this new communication. If you’re not enrolled or unsure if you’re enrolled, you can fill out THIS FORM to sign up. 

If you are enrolled and would like to unsubscribe to these emails, simply fill out THIS FORM and you will be removed.

Please note that these email bill notifications are not taking the place of your monthly paper water bill. You will still continue to receive a water bill in the mail even if you enroll in these email notifications. We are continuing to work on future payment and communication methods that will give you further options on how to customize the way you want to receive and pay your water bill.

water bill final

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